Manager’s Messages
Labor Day Holiday Weekend – City Closures & Service Changes
Hello Alterra Residents,
In recognition of Labor Day, the City of Chino Hills has announced the following closures and service changes for Monday, September 7th.
City of Chino Hills facilities, the Chino Hills Branch Library, and the Chino Hills Police Department lobby will be closed for the day.
What this means for you:
1. Residential trash will not be collected on Monday. Service will be delayed by one day for the rest of the week, so please place your containers out one day later than your normal collection day.
2. Street sweeping will not take place on Monday and no citations will be issued that day. Regular street sweeping resumes on its normal schedule beginning Tuesday, September 8.
3. For after hours emergencies such as water leaks or downed trees, the City has staff on call throughout the holiday weekend. You may reach them at (909) 364-2860.
Thank you and have a safe holiday weekend!
January 2026 Newsletter
Dear Alterra Residents,
The January 2026 edition of the Alterra HOA Newsletter is now available and attached for your review!
A copy of the newsletter has been included with your monthly billing statement and is also available online in the Resident Portal under My Community > Documents > Newsletters.
Thank you for staying informed and engaged in our community!
Important Update: Citywide Vegetation Management for Wildfire Safety
Dear Alterra Residents,
The City of Chino Hills has launched an expanded vegetation management program in City-owned open space to help reduce wildfire risk and enhance overall community safety. This work goes beyond the City’s standard annual weed abatement and is part of a multi-year effort coordinated with the Chino Valley Fire District.
Because much of Chino Hills is designated as a Very High Fire Hazard Severity Zone, the City is required to complete additional fuel-reduction measures under updated state and local fire safety regulations. As this work progresses, you may see City crews or contractors clearing brush, thinning overgrown areas, and removing fire-prone vegetation near open space adjacent to homes. These efforts are focused on reducing hazardous undergrowth while preserving healthy trees whenever possible.
We encourage all residents to learn more about this important safety initiative. Details, maps, and ongoing updates can be found on the City’s website at: https://page.alertsense.com/content/2255/117845
Thank you!
December 2025 Newsletter
Dear Alterra Residents,
The December 2025 edition of the Alterra HOA Newsletter is now available and attached for your review!
A copy of the newsletter has been included with your monthly billing statement and is also available online in the Resident Portal under My Community > Documents > Newsletters.
Thank you for staying informed and engaged in our community!
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